Support

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Frequently Asked Questions (FAQs)

Here is a list of some of the most commonly asked questions. If you don't find the answer to your question, please contact us by submitting a question or a ticket. Alternatively, check the Support Forum, below, to see if your query has already been answered there.

Submit Support Ticket

Tickets are similar to forum threads except that they are private message exchange threads between the user who created the ticket and the support staff. Tickets are created and viewable in the user's private "My Support" area.

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Submit Question

Questions are directly emailed to our support staff and are answered via email. Questions asked from the user's private "My Support" area are answered with priority, so if you have not done so already, why not create a free account now and have your questions answered with priority?

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